We run special events around the UK, aimed at giving advice workers the opportunity to learn more about the ombudsman service and how we work.
We are very keen to welcome the widest range of people from consumer and voluntary groups to our events – ranging from trading standards officers and money advisers to community networks and local advice & support agencies.
key points
- find out more about the role of the ombudsman service – and our approach to different types of financial disputes
- free of charge for nominated representatives from consumer organisations
- regional venues across the UK
- events include presentations, discussion groups, case studies and question-and-answer sessions
- refreshments, including buffet lunch
upcoming training-days
November 2009
Leicester
December 2009
Milton Keynes
January 2010
East London
- Thursday 14 January 2010
- University of East London, Stratford Campus, Water Lane, London E15 4LZ
- to book your place please complete our form [PDF or Word]
Stoke-on-Trent
- Thursday 21 January 2010
- venue to be confirmed –
February 2010
Aberystwth
- Wednesday 3 February 2010
- venue to be confirmed –
Lincoln
- Wednesday 10 February 2010
- venue to be confirmed –
register your interest
If your organisation is interested in sending a delegate/representative to one of our adviser training-days, please email Elaine McDonald in our external liaison team. The number of places we can allocate depends on how many organisations want to attend.
If your organisation would like to arrange a training-day in partnership with us, please email Elaine McDonald.
See below for the places we have visited and the organisations we have worked with earlier this year and in 2008.
training-days held earlier this year
- Manchester – 4 November 2009
Manchester Conference Centre, Weston Building, Sackville Street, Manchester M1 3BB - Exeter – 30 October 2009
Coaver Conference Room, County Hall, Topsham Road, Exeter, Devon EX2 4QH
(in partnership with Devon County Council, Trading Standards) - Dundee – 7 October 2009
Committee Room 1, 14 City Square, Dundee DD1 3BD
(in partnership with Dundee City Council, Trading Standards) - Ipswich – 30 September 2009
Suffolk County Council, Endeavour House, 8 Russell Road, Suffolk IP1 2BX
(in partnership with Suffolk County Council Trading Standards) - Sheffield – 22 September 2009
The Circle, 33 Rockingham Lane, Sheffield S1 4FW - Cardiff – 19 August 2009
City Hall, Cathays Park, Cardiff CF10 3ND
(in partnership with Cardiff City Council) - Blackburn – 6 August 2009
The Business Development Centre, Eanam Wharf, Blackburn BB1 5BL - London – 24 July 2009
Haringey Citizens' Advice Bureau, 14A Willoughby Road, London N8 0JJ
(in partnership with Haringey Citizens' Advice Bureau)
- Glasgow – 14 July 2009
Premier Inn, Glasgow City Centre, 377 Argyle Street, Glasgow G2 8LL - Nottingham – 18 June 2009
Holiday Inn Nottingham, Castle Bridge Road, Castle Marina Park, Nottingham NG7 1GX - Belfast – 11 June 2009
Consumer Affairs Building, 176 Newtownbreda Road, Belfast BT8 6QS
(in partnership with Trading Standards) - Rainham, Essex – 5 June 2009
CEME Centre, London Borough of Havering, Marsh Way, Rainham, Essex RM13 8EU
(in partnership with London Borough of Havering Trading Standards) - Eastleigh – 11 May 2009
Holiday Inn Southampton-Eastleigh, Leigh Road, Eastleigh, Hampshire S050 9PG - Liverpool – 1 May 2009
The Gateway Conference Centre, 71 London Road, Liverpool L3 8HR - – 18 May to 21 May 2009
- Leeds – 21 April 2009
East and West Rooms, Lord Mayor's suite, Leeds Civic Hall, Calverley Street, Leeds LS1 1UR
(in partnership with Trading Standards) - Durham – 31 March 2009
Teesdale District Council Chambers, Galgate, Barnard Castle, County Durham DL12 8E
(in partnership with Teesdale Citizens Advice Bureau) - Truro – 26 March 2009
Hall for Cornwall, Black Quay, Truro TR1 2LL - Birmingham – 25 February 2009
The Priory Rooms, Quaker Meeting House, 40 Bull Street, Birmingham B4 6AF - Morecambe – 4 February 2009
Oban House, 87-89 Queen Street, Morcambe LA4 5EN
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